Patient Relations Representative
Oceanside, NY Oceanside, NY Full-time Full-time Estimated:
$51.
5K - $65.
2K a year Estimated:
$51.
5K - $65.
2K a year Compensation Mount Sinai South Nassau provides a salary range in good faith determination of potential compensation to comply with the New York State law on Salary Transparency in Job Advertisements.
Actual salaries depend on a variety of factors, including experience, education, and hospital need.
The salary range listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Status :
Full Time Regular Shift:
DAY SHIFT Department:
Service Excellence Position Summary
Summary:
The MSSN Patient Relations Representative aligns with leaders and Interdisciplinary team members in a clinical setting to optimize the patient/family experience.
The objective of this role is to promote positive employee engagement in relationship-centered care through active listening, clear closed loop communication and teamwork, addressing what matters most to each individual patient/family.
The Patient Relations Representative acts as a liaison to strengthen the relationship between hospital personnel and patients and their families when concerns/complaints arise.
Qualifications
Responsibilities:
Education Required Must complete in-house orientation program Bachelor's degree in healthcare, organizational development, counseling, hospitality, or related field preferred.
Experience And Skills Excellent interpersonal skills Speaks, reads and writes English
Experience:
2
years of experience in related field Experience in healthcare environments preferred License/Certifications Working Conditions Other information:
Working Conditions Personal Protective Equipment (PPE) worn.
Estimated Salary: $20 to $28 per hour based on qualifications.
$51.
5K - $65.
2K a year Estimated:
$51.
5K - $65.
2K a year Compensation Mount Sinai South Nassau provides a salary range in good faith determination of potential compensation to comply with the New York State law on Salary Transparency in Job Advertisements.
Actual salaries depend on a variety of factors, including experience, education, and hospital need.
The salary range listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Status :
Full Time Regular Shift:
DAY SHIFT Department:
Service Excellence Position Summary
Summary:
The MSSN Patient Relations Representative aligns with leaders and Interdisciplinary team members in a clinical setting to optimize the patient/family experience.
The objective of this role is to promote positive employee engagement in relationship-centered care through active listening, clear closed loop communication and teamwork, addressing what matters most to each individual patient/family.
The Patient Relations Representative acts as a liaison to strengthen the relationship between hospital personnel and patients and their families when concerns/complaints arise.
Qualifications
Responsibilities:
Education Required Must complete in-house orientation program Bachelor's degree in healthcare, organizational development, counseling, hospitality, or related field preferred.
Experience And Skills Excellent interpersonal skills Speaks, reads and writes English
Experience:
2
years of experience in related field Experience in healthcare environments preferred License/Certifications Working Conditions Other information:
Working Conditions Personal Protective Equipment (PPE) worn.
Estimated Salary: $20 to $28 per hour based on qualifications.
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